With employee benefits, diligent customer service is a necessity.  We are our client’s lead advocate – ensuring that insurance claims and provider bills are processed appropriately.  When mistakes are made, we closely monitor and proactively manage actions taken to reach final resolution.

Here are a few samples of our administrative deliverables:

State of the art agency management tools allow us easy access to all information related to the management of your benefit plan.

Ticketing system to manage carrier service issues and track to completion.

Custom reporting of all benefit data for multiple carrier and vendor relationships.

Employee Benefits Consulting