HR Library / Help Desk


The Benefit Administration Group HR Help Desk provides on-demand Human Resources expertise.

Sometimes you simply need instant access to expertise. Searching for information via an HR portal may not always be sufficient. We provide clients with access to a trusted HR professional with more than 10 years of HR generalist experience and PHR or SPHR certification. The HR Help Desk operation will help your clients reach out to experts via email or phone to address questions on:

  • Americans with Disabilities Act (ADA)
  • Anti-Harassment
  • Anti-Discrimination
  • Compensation Strategies
  • Corporate Social Responsibility
  • Disability Accommodations
  • Emergency Preparedness
  • Employee Classification
  • Employee Handbooks
  • Equal Employment Opportunity (EEO)
  • Fair Labor Standards Act (FLSA)
  • Family Medical Leave Act (FMLA)
  • Health Insurance Portability and Accountability Act (HIPAA)
  • Immigration Reform and Control Act of 1986 (IRCA)
  • Leave Management
  • Organizational Change Management
  • Personnel Policies
  • Record Retention
  • Safety (OSHA)
  • Summary Plan Descriptions (SPD)
  • Talent Management
  • Uniformed Services Employment and Re-employment Rights Act (USERRA)
  • Workers’ Compensation
  • 125 Plans

The HR Help Desk is fully staffed from 9:00 AM – 8:00 PM EST.


Upon Request